Discover. Plan. Race.
If you’re new to HYROX events or a seasoned competitor planning your HYROX 2025/26 race calendar, you’ve probably heard about the new Flex Add-On option that is available during your ticket purchase. But what is it, how does it work, and why are so many athletes saying it’s worth the extra cost?
Whether you’re racing locally or travelling internationally for a HYROX competitions, this guide breaks it down so you can decide if Flex is the right move for your next race.
HYROX is a global fitness competition series that combines running with functional workout stations in a race format. Each HYROX race follows the same format worldwide, making it easy to compare your results with athletes across the globe.
With almost one hundred of HYROX events in this current 2025/26 season, and more being added to the calendar, HYROX athletes are travelling, competing, and testing themselves like never before. And with that travel and commitment comes the need for flexibility in case life throws a curveball.
The Flex Add-On is an optional upgrade when purchasing your HYROX event ticket; whether it’s Singles, Doubles, or Relay. It provides valuable flexibility in case your plans change.
Key benefits include:
🚨 Important: The Flex Add-On must be purchased at the time of booking. It cannot be added later. Refunds do not include the Flex fee, and you cannot transfer your ticket to a different HYROX race or division.
According to HYROX ticketing details:
Without Flex, HYROX’s ticket policy is simple and strict:
Once you’ve booked a ticket without Flex, you’re locked in. Even if you’re injured, your partner can’t race, or your travel plans change.
If you’re mapping out multiple HYROX races, especially international events, there’s always a chance plans will shift. Flex gives you a safety net.
Finding a reliable partner for a HYROX competition is tough. With Flex, if your original teammate can’t make it, you can replace them without losing your entry.
Entry fees for HYROX events are significant, especially for global competitors travelling for bucket-list races. Flex ensures you’re not left out of pocket if things don’t go to plan.
Injury before race day
Emma had been training for months for HYROX Melbourne. Five days before the event, she badly rolled her ankle during a training run. Without Flex, her entire entry fee would have been gone. But because she’d added the Flex Add-On, she was able to cancel and still get 50% of her ticket price back ;money she put straight toward her next HYROX race entry.
Last-minute partner change
James and Ben were signed up for HYROX London Doubles. The day before the competition, Ben came down with a nasty flu. Normally, that would have meant no race and no refund. But with Flex, James could swap in another friend and still hit the start line, keeping months of training from going to waste.
Change of plans
Sophie booked HYROX Phoenix well in advance, but 10 days before the event she got offered a work trip overseas she couldn’t refuse. Without Flex, she’d be out of pocket entirely. With Flex, she cancelled in time to receive a 100% refund (minus the Flex fee), freeing her up to race later in the season.
For a small additional cost, the HYROX Flex Add-On gives you control and confidence over your HYROX race schedule. It’s especially valuable if you’re:
With Flex, you can focus on training, preparing, and performing, knowing your race entry is protected if the unexpected happens.
If you’re booking your next HYROX race, add Flex at checkout. It’s one of the few things in your HYROX preparation you can completely control and it could save your season.
Q: What is the HYROX Flex Add-On?
The HYROX Flex Add-On is an optional upgrade you purchase at checkout for HYROX events (Singles, Doubles, or Relay). It gives you flexibility if your plans change, including refund options and one team name change (for team entries) before race day.
Q: Do I have to buy the Flex Add-On when I register?
Yes. The Flex Add-On must be purchased during registration. Once your ticket is confirmed, you can’t add it later.
Q: What refund options does the Flex Add-On provide?
With Flex, you can cancel 7 or more days before race day for a 100% refund (excluding the Flex fee), or cancel 1–6 days before for a 50% refund. Without Flex, refunds are not available.
Q: Can I change my partner for HYROX Doubles or Relay?
If you purchased Flex, you can make one name change for Doubles or Relay up to 1 day before the event.
Q: Is the Flex Add-On fee refundable?
No. The Flex Add-On fee itself is non-refundable. Refunds apply only to the base ticket price.
Q: Can I transfer my ticket to a different HYROX event or division with Flex?
No. Event or division transfers are not permitted, even if you purchased the Flex Add-On.
Q: What happens if I didn’t buy Flex?
Without Flex there are no refunds, no name changes, and no transfers. Your registration is final once confirmed.
Q: Who should consider the HYROX Flex Add-On?
Athletes planning multiple HYROX races, traveling for HYROX events, or competing in Doubles/Relay should strongly consider Flex for added protection and peace of mind.
